Smart Patient Experience Optimization

Generate insights from the your patient experience data and improve efficiency and quality of your care delivery.

Identify and improve.

Ouva’s proprietary AI can identify the real causes of inefficiencies, hazards  and generate actionable insights in order to maintain patient safety, comfort and satisfaction, improve operational workflows and eliminate costly incidents.

Patient Experience Dashboard

The Ouva dashboard presents the big picture: Data on an individual patient, or aggregate information sorted by physician, department or the facility as a whole. With Ouva, you will know the areas that need immediate attention, and how you can train staff and adjust facilities to improve efficiency and outcomes.

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Proactive Support

Ouva's built-in sensors detect discomfort and hazardous activity, and activate visuals and messaging to comfort your patients in real time. Ouva simultaneously alerts your staff of issues that require immediate assistance.

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Optimize your patient experience in realtime.

View your entire operation in realtime with Ouva, including key trends such as individual and average wait times, occupancy and patient-staff interactions in order to improve patient flow and satisfaction and improve quality and patient safety.

Learn more about Experience Optimization

Real-time alerts and safety measures.

Ouva can detect hazardous activity, long wait times and alerts staff via real-time notifications. Ouva screens incentivize mobility, use of hand sanitizers and assistance to patients in order to prevent falls, infections, ensure patient safety and wellbeing.

Learn more about Realtime Alerts

Ever-evolving Optimization via Machine Learning.

Ouva system learns from patient behavior to develop new methods to optimize the efficiency of care. Ouva intelligence is continuously trained to track new critical medical events and behaviors. We work closely with our partners to add features that are critical to their care delivery.

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Increase bottom line with measurable ROI.

At Ouva, we quantify every part of the hospital experience so that you can see the evidence of critical ROI impact.

Shorter cycle times with automated check-in and efficient wayfinding

For an average sized hospital, eliminating staff distraction due to assisting lost patients can save over $400,000.

Peponis, J. , Zlmnng, C., & Choi, Y. K. (1990). Finding the building in way finding. Environment and Behavior, 22, 555-590.

Improve staff availability, patient flow and throughput

Generating 10% savings for a single hospitalist saves approximately $2.2B per year.

Whitcomb WF. Director, Mercy Inpatient Medicine Service, Mercy Medical Center, Springfield, MA.

Increase patient satisfaction

Improving patient experience leads upwards of $5.4M in additional revenue annually.

5 Hall, Melvin F. “Looking to Improve Financial Results? Start by Listening to Patients” Healthcare Financial Management, October 2008.

Reduce hospital related infections

Annual cost of hospital related infections in U.S is $28.4B.

Center for Disease Control: "The Direct Medical Costs of HAIs in U.S. Hospitals and the Benefits of Prevention" Mar 2009

Faster recovery by improving mobility

By improving patient mobility, pressure ulcers, pneumonia, falls, and blood clots may be avoided, representing a total of $88B savings.

Fall prevention

In 2015, costs for falls to Medicare totaled over $31B. The average hospital cost for a fall injury is over $30,000.

Centers for Disease Control and Prevention, National Center for Injury Prevention and Control.

Trusted by major hospitals and clinics worldwide.

We collaborate with major medical institutions to transform the patient experience.

Let's work together

Join our growing network of innovative hospitals and clinics.

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